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Using Social Media for Case Management
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Using Social Media for Case Management

One of the best ways to reach people these days is through social media, but what are the benefits and risks of using these platforms to provide services to clients? This class will cover emerging best practices for harnessing the power of social media to communicate more securely and effectively with clients.

 Export to Your Calendar 8/2/2018
When: Thursday, August 2nd
1:00 p.m. to 4:00 p.m.
Where: Map this event »
The Regas Building
318 N. Gay Street
Knoxville, Tennessee  37917
United States
Presenter: Sara Baker
Contact: Chloe Perry

Online registration is available until: 8/2/2018
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Member: $75.00
Non-Member: $225.00
Student Member: $25.00


Learning Objectives Include:

  • Understand how social media can be used for case management
  • Identify risks in implementation
  • Draft a risk analysis and social media policy


This course is intended for intermediate professionals with 1-2 years’ experience in the topic. Please keep in mind, the levels are simply a guideline. Please contact Chloe Perry at for specific questions about the level of this course.



Sara Baker is a writer, nonprofit consultant, and gender justice advocate. She coordinates Take Back the Tech!, an award-winning international program on technology-related violence against women, for the Association for Progressive Communications, works with advocates and activists around the world on a variety of issues, and has been quoted in The Guardian, Washington Post, and Time, among other outlets. Under her direction, Take Back the Tech! has won the Womanity Award, the GEM-TECH Award from UN Women and the International Telecommunications Union, the Bob’s Best in Online Activism Crowd Favorite Award, and a honorary mention for the Prix Ars. She teaches grant writing at the University of Tennessee, reviews grant proposals for the federal government, and is the former director of women’s advocacy for the YWCA Knoxville. Her latest publication, in Data Shift, is on crowdsourcing data for change.  


Cancellation Courtesy:
If you wish to cancel your registration, notification of your registration cancellation must be received by email to Chloe Perry at five business days prior to the class. Please view our full cancellation policy here.

Special Accommodations:

If you require special accommodation in order to attend an ABN training, please contact Chloe Perry at 865-313-2077 or no less than five days prior to the training you wish to attend.

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