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Donor Data: Software and Systems
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Donor Data: Software and Systems

Donor data is more than numbers on a spreadsheet or report; it is the primary means for interpreting the past, present, and potential future support of your donor base. Identify the strengths and weaknesses of your donor management software and develop dependable policies and procedures to get the most out of your system.

When: Tuesday, February 12th
1:00 p.m. to 4:00 p.m.
Where: The Regas Room
318 N. Gay Street
Knoxville, Tennessee  37917
United States
Presenter: Brittany Ivey
Contact: Eddie Crim

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Member: $75.00
Non-Member: $225.00
Student Member: $25.00



Learning Objectives Include:

  • Identify the value of well-maintained donor data
  • Compare and contrast donor management software
  • Evaluate policies and procedures regarding donor data
  • Determine key mission-related outcomes

ABN Fund Development Certificate:

This workshop counts as 3 credits towards the ABN Fund Development Certificate. To receive this certificate, a participant must earn 18 credits (six qualifying courses) within a two-year period. Credits are tracked on individual sub-accounts (not admin accounts) as course credit stays with the individual. For more information, contact Eddie Crim at

CFRE Credits:

Full participation in Advanced Grant Writing is applicable for 3 points in Category 1.B – Education of the CFRE International application for initial certification and/or re-certification. For more information about the Certified Fundraising Executive credential visit




This course is intended for beginners with little to no experience in the topic. Please keep in mind, the levels are simply a guideline. Please contact Eddie Crim at for specific questions about the level of this course.



Currently managing the Raiser's Edge donor database for Webb School of Knoxville, a leading private/independent school in East Tennessee. Certified in Raiser's Edge and ResearchPoint.

Previously the Grants Coordinator for the Rural Development division of the Department of Economic and Community Development for the State of Tennessee. I focused on documenting and enforcing processes to ensure efficiency and compliance, as well as reviewing, approving, and tracking all grant reimbursement invoices for grantees across the state.

Formerly the Finance Coordinator for Random Acts of Flowers, Knoxville. After a year and a half spent in local branch operations, I was promoted to the financial department of the National headquarters. It was my time with RAF that kindled my passion for donor databases.

As with most, my journey to nonprofit was full of varied experience. After several years working in banking, a friend encouraged the move to a small non-profit organization - a risk with wonderful results.


University of Tennessee graduate; studied Accounting with a collateral in Information Management.



Cancellation Courtesy:
If you wish to cancel your registration, notification of your registration cancellation must be received by email to Eddie Crim at five business days prior to the class. Please view our full cancellation policy here.

Special Accommodations:
If you require special accommodation in order to attend an ABN training, please contact Eddie Crim at 865-313-2077 or no less than five days prior to the training you wish to attend.

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