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Online Course: Effective Board Meetings

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This online interactive course is designed to improve nonprofit board meetings. You’ll gain the knowledge to make your board meetings more productive, increase board participation and build team cohesion for better decision-making.  



ABN Member: $25 per individual

Non-member: $75 per individual


Includes online course several templates and samples, including:

  • Board Room Conversation Starters
  • Building Trust Toolkit
  • Consent Agendas 101
  • Effective Committee Structures
  • Lateness Prevention Ideas
  • Sample Agenda
  • And More!


Interviews and opinions by:

Jerry Askew, Ph.D. brings nearly 40 years of nonprofit experience to ABN, having held executive positions in higher education, philanthropy, and healthcare. Since arriving in Knoxville in 1985, Jerry has served as Dean of Students and Associate Vice Chancellor for Development and Alumni Affairs at the University of Tennessee, President of the East Tennessee Foundation, and Senior Vice President of the St. Mary’s/Mercy Health Systems. In addition, Jerry has served on the boards of over 50 nonprofit organizations at the local, state and national levels. He received his BA from the University of North Carolina at Chapel Hill, MS from the University of Memphis, and PhD from The Ohio State University. Jerry is also an ordained deacon in the Episcopal Diocese of East Tennessee. 

Alex Miller, Ph.D. is the William B. Stokely Chair of Business in the University of Tennessee’s Haslam College of Business, and the Pro2Serve Director of the Consortium for Social Enterprise. Previously, he served the college for a decade in a variety of associate dean roles.

Dr. Miller has also worked as a consultant for more than 100 firms, from small nonprofits to Fortune 500 companies. He has written three books and numerous journal articles, and has won six teaching-service awards. He has been the principal investigator on research contracts with a cumulative value of more than $15 million dollars. Dr. Miller was recently invited to join the National Academies where he serves on its Air Force Studies Board. He also serves on several corporate and civic boards, and served as the founding board chair of the Alliance for Better Nonprofits.

Dr. Miller holds a PhD from the University of Washington in Seattle, an MBA from Dartmouth College, and a BS from Tennessee Technological University. He has also taken additional course work at Cal Tech, Dartmouth, Harvard, MIT, Indiana, and Northwestern.

Avice Reid, D.Min. is the City of Knoxville’s Senior Director of Community Relations. In that role, she is the liaison between community organizations and City government, addressing the concerns of these groups. She also supervises community engagement efforts, including the City’s Save Our Sons initiative, the Police Advisory and Review Committee (PARC), the Equal Employment Program, and Title VI Programs, among other responsibilities. Prior to this appointment, Dr. Reid served the citizens of Knoxville as the executive director of PARC for eight years. 

Previously, Dr. Reid served as an information technology specialist and senior manager with the Tennessee Valley Authority. She has been a member of the Leadership Knoxville facilitation services team for over 10 years, working with nonprofit, religious, civic, and governmental groups. She currently serves as chair of the team. As a certified master facilitator, Dr. Reid designs and facilitates group processes to allow organizations to achieve optimum performance in the following areas: vision/mission, board and staff development, team building, group dynamics, navigating change, and data gathering/focus groups.

Dr. Reid is very active in the Knoxville community and is serving, or has served, as a director on numerous boards, including Leadership Knoxville; Home Federal Bank of Tennessee; the United Way of Greater Knoxville; (past secretary); YWCA of Knoxville (past president); Alpha Pi Omega Chapter Alpha Kappa Alpha Sorority (past president); Alpha Pi Omega Foundation (president); the Knoxville chapter of The Links, Incorporated (president); Knoxville area chapter of the American Red Cross (past treasurer); the Helen Ross McNabb Foundation; Knoxville-Knox County Community Action Committee; Executive Women's Association (president); the Women’s Fund of East Tennessee; East Tennessee Foundation; and Trinity Health Foundation of East Tennessee.

Her education, training, and certifications include a BS in Mathematics from Knoxville College; an MMin and DMin in biblical counseling from Covington Theological Seminary; a Project Management Professional certification from the Project Management Institute; Master Facilitator Certification from Leadership Knoxville; and Advanced Facilitation Certification from Lipscomb University.

Patricia Robledo is originally from Colombia, South America. She came to Knoxville to work for the 1982 World's Fair. She attended the University of Tennessee and then graduated with a double major in Biology and Medical Technology from Lindenwood University in St. Charles, MO.


Patricia is the owner of Robledo Translations, LLC, which has served clients in federal, state and local government, as well as in the private sector including national retail and food service chains, television and telecommunications firms and health care providers since 1997. In late December 2011, Mayor Madeline Rogero appointed Patricia to her administration as the City of Knoxville's Business Liaison, heading up the new Office of Business Support.


Patricia presently serves on the boards of Project GRAD, Community Coalition Against Human Trafficking, and the Alliance for Better Nonprofits. She is a member of Executive Women Association and she is active in Centro Hispano de East Tennessee and HoLa-Hora Latina. She also leads a Girl Scout troop at Lonsdale Elementary School. Patricia has served on the board of directors of various nonprofits, including the YWCA of Knoxville and East Tennessee Foundation. She is the proxy for Mayor Rogero on the boards of the Family Justice Center and the Knoxville Entrepreneur Center. Patricia is a proud graduate of Leadership Plenty, an Inaugural Class of a Hispanic leadership program, CAC Community Leadership, Leadership Knoxville and FBI Citizens Academy. She is the proud recipient of the 2007 FBI Community Leadership Award for her involvement in and dedication to multiple community service organizations, the 2009 Hola-Hora Latina’s Unity in the Community Award, the 2015 Lonsdale Community School Volunteer Hall of Fame, the 2015 Centro Hispano’s Spirit of Inspiration Award, the 2016 Project GRAD’s Caught Doing Right for Kids Award, a 2016 YWCA Tribute to Women Finalist and the Knoxville Association of Women Executives’ 2017 Lucy Webb Gibson Notable Woman Award.


Elle Benson, Director of Capacity Building for the Alliance for Better Nonprofits. Elle is originally from Denver, Colorado and came to Tennessee via the University of Tennessee, Knoxville, where she graduated from the Haslam College of Business. She completed her MBA in leadership and organizational change at Tiffin University. Before joining ABN, Elle served as marketing supervisor for LBMC, PC, a business and recruiting consulting firm, and was the director of operations and fund development for the YWCA Knoxville. She currently teaches nonprofit fundraising and human resources for the University of Tennessee Non-Credit Programs. Elle is the past president of Young Professionals of Knoxville (YPK), and served as the curriculum chair for the inaugural YPK Leadership Certificate program. She serves on the board of Friends of Literacy and the United Way Young Leaders Society.

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